Answers about privacy
Questions and answers from the Croct community about privacy.
Does sending variant and audience data to Clarity mean shipping personal data?
My team is strict about what leaves our systems, and I need sign-off before enabling any new outbound flow. Connecting Clarity means Croct pushes data into a…
Can I strip query-string PII before Croct records the page URL?
Some of our URLs carry sensitive stuff in the query string, for example /reset?token=abc123&email=user@example.com. I do not want those values captured when…
Exactly what does Croct send into Clarity for each session?
before i connect clarity i want a precise inventory of what gets attached to each session. partly for my tracking plan and partly to be sure nothing sensitive…
Croct says anonymous and identified profiles never associate, what does that mean?
Reading through the identity docs I found two statements that seem to pull in opposite directions. One says anonymous and identified profiles never associate…
Serving Croct requests first-party so privacy blockers stop dropping them
Noticed EasyPrivacy-style blockers silently drop some Croct requests. That skews our data, and honestly it is also the kind of third-party call I would rather…
How long does Croct keep profile, session, and event data?
Writing our data-retention policy. Need the concrete windows. How long are profiles, sessions, and events kept per plan?What about analytics data?What happens…
If I send Croct audiences into Clarity replays, does any PII go with it?
I just connected the new Clarity integration so I can filter replays by which experience a visitor saw. Before I roll this out to the team, I want to be…
Personalising for anonymous visitors without collecting personal data, realistic?
Our previous personalisation vendor leaned heavily on third-party data enrichment, and it failed our internal audit this spring. I direct marketing at a…
When I call anonymize on logout, what actually happens to the profile?
I call croct.identify on login and croct.anonymize on the logout. I want to understand exactly what anonymize does under the hood. Specifically: does it…
What customer data does VTEX profile enrichment capture, and can I keep it minimal?
We just added the Croct tag to our VTEX IO store and I am mapping out what the visitor profile actually ends up holding. I would like to keep collection to…
Does Croct rely on any third-party cookies to identify visitors?
we are auditing every script that touches visitor identity right now. Chrome's third-party cookie changes broke our previous tool's setup and I do not want to…
Can we run Croct analytics without collecting personal data?
Good morning. I coordinate data protection at a publisher and I am assessing whether we can operate personalization and experiment analytics strictly on…