Answers about privacy
Questions and answers from the Croct community about privacy.
Exactly what does Croct send into Clarity for each session?
before i connect clarity i want a precise inventory of what gets attached to each session. partly for my tracking plan and partly to be sure nothing sensitive…
How long does Croct keep profile, session, and event data?
Writing our data-retention policy. Need the concrete windows. How long are profiles, sessions, and events kept per plan?What about analytics data?What happens…
When I call anonymize on logout, what actually happens to the profile?
I call croct.identify on login and croct.anonymize on the logout. I want to understand exactly what anonymize does under the hood. Specifically: does it…
If I send Croct audiences into Clarity replays, does any PII go with it?
I just connected the new Clarity integration so I can filter replays by which experience a visitor saw. Before I roll this out to the team, I want to be…
What customer data does VTEX profile enrichment capture, and can I keep it minimal?
We just added the Croct tag to our VTEX IO store and I am mapping out what the visitor profile actually ends up holding. I would like to keep collection to…
Personalising for anonymous visitors without collecting personal data, realistic?
Our previous personalisation vendor leaned heavily on third-party data enrichment, and it failed our internal audit this spring. I direct marketing at a…
Does Croct rely on any third-party cookies to identify visitors?
we are auditing every script that touches visitor identity right now. Chrome's third-party cookie changes broke our previous tool's setup and I do not want to…
Can we run Croct analytics without collecting personal data?
Good morning. I coordinate data protection at a publisher and I am assessing whether we can operate personalization and experiment analytics strictly on…
We manage consent through GTM consent mode, how does the Croct tag behave?
I own our GTM container and every tag in it is mapped to a consent state, no exceptions. Before I add the Croct tag I need to understand its behavior…
Does Croct set any cookies at all out of the box?
I am completing a vendor privacy assessment and the form requires me to document exactly what is stored client-side, under which name, and for how long. Vague…
Fintech on Strapi, can we personalize without third-party cookies or PII leaving our stack?
Hello. I am an engineer at a fintech and our compliance team reviews every third-party script we add. Two hard requirements: nothing cookie-based from third…
What are ct.client_id and ct.user_token cookies and how long do they live?
I am auditing all cookies on our Next.js site ahead of an internal privacy review and found two set by the Croct proxy: ct.client_id and ct.user_token. Our…