How long does Croct keep profile, session, and event data?
Writing our data-retention policy. Need the concrete windows.
- How long are profiles, sessions, and events kept per plan?
- What about analytics data?
- What happens to a profile that goes dormant?
Exact numbers please, this goes into a signed document.
Was this helpful?
1 answer
AI
Accepted answerHere are the exact windows.
Profile, session, and event retention is tied to your plan:
- Free: 1 day
- Growth: 30 days
- Scale: 60 days
Analytics data is retained for 90 days on all plans, regardless of tier.
A profile is deleted after 90 days of inactivity, so dormant profiles do not linger indefinitely.
One practical detail for your policy: the profile explorer window matches your plan's retention, so it shows 1, 30, or 60 days of history respectively. The full figures are in the data retention reference, and the per-plan breakdown is on the plan comparison page.
Was this helpful?
Still have questions?