Answers about vtex
Questions and answers from the Croct community about vtex.
Does the VTEX integration also render personalized content or just track events?
I installed the GTM tag and I can see the events arriving on the dashboard, so that part is working. But I am confused about how the personalized content…
Will the Croct GTM tag double-count against my existing GA4 setup?
Our VTEX store already pushes ecommerce events to GA4 through GTM. My data layer has the standard view_item, add_to_cart, begin_checkout and purchase pushes,…
On FastStore my profiles have no name or email, is enrichment broken?
I am on a FastStore build and I expected checkout to enrich my profiles with the customer name and email, the way I saw it described for the integration.…
Do I need to build a VTEX IO app to connect Croct, or is there a simpler way?
we run a mid-size store on VTEX and the Croct integration just showed up on my radar. my first assumption was that connecting it meant building a VTEX IO app,…
Can I use VTEX order placement as the primary goal of an experiment?
I set up an experiment on a VTEX landing experience and I want the purchase to count as the conversion. The problem is the order event was not showing up as a…
VTEX killed the native A/B Tester, how are people running tests now?
we leaned on VTEX's native A/B Tester for a couple years until it got deprecated. the whole thing was workspace splitting, which meant we were splitting…
How do I build a cart-abandoner audience from VTEX cart events?
My VTEX store is now streaming cart events into Croct and I want to target the shoppers who keep abandoning carts with a little return-nudge experience. I…
Store Framework vs FastStore, does Croct behave differently on each?
agency dev here. two clients on VTEX, one on classic Store Framework (VTEX IO) and one on a newer FastStore build. need to know before I plan the work: does…
What customer data does VTEX profile enrichment capture, and can I keep it minimal?
We just added the Croct tag to our VTEX IO store and I am mapping out what the visitor profile actually ends up holding. I would like to keep collection to…