All questions

Can I see a Clarity heatmap for just returning visitors vs new ones?

Asked by lena_hm on

Llena_hm

I want to compare how returning visitors interact with a landing page against first-time visitors, using Clarity heatmaps rather than teh recordings.

Can the Croct audience a visitor matched drive that split, so I get one heatmap for returning and one for new?

Was this helpful?

1 answer

ABAisling Byrne

Yes. The audience a visitor matched is one of the dimensions Croct sends to Clarity, so you can filter Clarity heatmaps by it. Build a returning-visitor audience and a new-visitor audience in Croct, and then in Clarity you get a click and scroll heatmap for each segment side by side.

Audiences are evaluated in real time as CQL conditions, so the match is decided per interaction and rides along to Clarity with the session.

Was this helpful?
Still have questions?