Answers about troubleshooting
Questions and answers from the Croct community about troubleshooting.
useContent in our Remix + Sanity app blanks the component then swaps, expected?
We are on Remix 2.15 with @croct/plug-react 2.x, and the hero content is authored in Sanity. I wrapped our Sanity-driven hero in useContent('home-hero')…
Firmographic experience only shows up on the second page view, is that expected?
Following up on our 6sense rollout. QA filed this against me so I want to confirm whether it is a bug before I chase it. Expected: visitor from a known…
Nuxt + Storyblok variants swap in after hydration, did I wire this wrong?
I have a Nuxt 3 app rendering Storyblok blocks, with Croct added as a client-side plugin: Expected: personalized block is rendered directly. Actual: the…
VWO edits on our Storyblok React site keep getting wiped by re-renders
Our marketing team built a couple of tests in VWO's visual editor on our Storyblok-powered React site. The symptom is consistent: the edited headline or…
Following the Sanity A/B testing tutorial, preview link shows default content
I worked through the Sanity A/B testing and personalization tutorial step by step. Everything works: the slot serves content, the experiment is running,…
Installed the Optimize app but I dont see a Croct field type on my blocks
Installed "Optimize" from the Storyblok app directory. It shows up under Apps fine. But when I edit a block schema and try to add a new field, there is no…
VWO visual editor keeps breaking on our Sanity + React site, is this fixable?
Hello, I would appreciate advice on a recurring problem. Our stack: Sanity v3, React 18.2, Vite build with CSS modules. Marketing runs tests with the VWO…
Croct data arrives in GA4 events but not in standard reports
I connected our Croct project to GA4 two days ago. In the GA4 realtime debugging view I can confirm the events arrive with the Croct data attached, audiences,…
VWO loaded through GTM flashes the control on our Storyblok pages
Storyblok + Next.js site. Marketing insisted on loading VWO through GTM instead of a direct script tag. Result: every test flashes the control variant before…
Editor updated a Storyblok block but some visitors still see different content
Trying to reconstruct what happened here. One of our editors opened the homepage story in Storyblok, rewrote the hero block copy, clicked Publish, and…