Answers about debugging
Questions and answers from the Croct community about debugging.
Getting a client logic during SSR error in my Hydrogen route
I am refactoring a promo banner on our Hydrogen store from a client-fetch pattern to a loader pattern and started getting this during server render: The…
My audience condition never matches even for users it should include
I have an audience targeting users by company and it matches far fewer users than expected. What I tried so far: Verified the condition parses: user's company…
Slot shows a red dot in the dashboard, is my integration broken?
We shipped a redesign last month and removed an old promo section from the site. Today I noticed the slot for that section shows red dot in the dashboard.…
Running the GTM tag and the Hydrogen SDK at the same time during a phased migration
We are mid-replatform, which is going about as smoothly as replatforms go. Some routes still serve the old Liquid theme, where Croct runs through the GTM tag.…
Is there a way to test why my audience does not match my own browser?
I built an audience that combines a location clause with a session clause and the experience never shows for me, even though I should clearly match. The…
Is there a debug flag to see why an experience is not matching on production?
got an experience that matches fine on staging but silently does nothing on production. same audience, same slot, content just comes back as the default and…
Track calls succeed but nothing shows in the dashboard, turned out the test transport was on
Writing this up partly to confirm my diagnosis and partly so the next person finds it. Timeline: Last Tuesday we deployed a release that included new CI…
Keeping our staging theme's test traffic out of production data
Hello, hoping someone can help with our release process. We test theme changes on a staging domain before pushing them to the live store, and I noticed our…
Getting "Not plugged in" in one place and "Conflicting app ID" in another
Hey, I am the intern who got handed the A/B testing project this sprint so bear with me. The site already had a Croct script tag install in the base layout…