Slot shows a red dot in the dashboard, is my integration broken?
We shipped a redesign last month and removed an old promo section from the site. Today I noticed the slot for that section shows red dot in the dashboard.
What I checked already:
- other slots are green and serving content normally
- no errors in the console on the pages that still use Croct
- the app ID and environment did not change
So the integration itself looks healthy. Is the red dot telling me something is broken, and does a red slot affect billing or the other slots somehow?
1 answer
Your integration is fine, the red dot is exactly what you would expect after removing a section. The status dots mean:
- grey: the slot has never received requests
- green: the slot is actively receiving requests
- red: the slot has been inactive for 7 or more days
It is informational, not an error. Since the redesign removed the code path that fetched that slot, it stopped receiving requests and after a week the dot flipped to red. Nothing about it affects your other slots, and it does not generate traffic or MAU, so there is no billing impact from it sitting there.
The one thing it does consume is your slot quota, since every slot counts toward the plan limit (3 on free, 20 on Growth). If the section is gone for good, archive the slot and you free that capacity for something new. If you might bring the section back, leaving it red is harmless, it will turn green again as soon as requests resume.