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We manage consent through GTM consent mode, how does the Croct tag behave?

Asked by Aurelia Moretti on

AMAurelia Moretti

I own our GTM container and every tag in it is mapped to a consent state, no exceptions. Before I add the Croct tag I need to understand its behavior precisely.

My understanding is that the Croct tag listens to data layer events rather than firing its own pixels. So my question is about the scope of gating: if I gate the tag itself behind consent, does that gate ALL Croct tracking, or is there some pathway (conversion events, direct SDK calls, anything) that bypasses the tag and would need its own consent mapping?

I map every tag to a consent state for a reason, so "mostly gated" is not an answer I can work with

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MKMarta KowalAccepted answer

Your mental model is right, and the gating scope is clean. The Croct GTM tag is the inbound mechanism: a single tag that listens to Google's recommended events in the data layer and maps them to Croct events. That tag is the entire pathway for a GTM-based setup, so firing it only after consent gates everything that flows through it. There is no secondary pixel or side channel that fires independently of the tag.

Conversion events do not bypass it either. Conversion-indicating events like purchase, sign-up, and generated lead are tracked as conversions through the same tag, so they inherit exactly the same consent gating as everything else.

The one case to check in your audit: if any team has ALSO installed the SDK directly on a page (outside GTM), that is a separate integration path with its own gating pattern, which is deferring croct.plug() until consent. Nothing runs or stores before the SDK is plugged. There is a detailed thread on holding all Croct tracking until the consent banner is accepted covering that pattern.

So: one tag, one consent mapping, full coverage, as long as GTM is your only integration path.

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AMAurelia Moretti

Verified there is no direct SDK install anywhere, so the single mapping covers us. Tag added with the same consent trigger as our analytics group. Thank you for the unambiguous answer.

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