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Draft, Active, Paused, Scheduled, Archived, what is the actual lifecycle of an experience?

Asked by tomas_ops on

Ttomas_ops

I am writing up our team's process doc and I keep running into different status labels on experiences without a clear map of how they relate.

Can someone lay out the full lifecycle? I want to know what each status means and in particular what a visitor actually sees in each one, so the doc is accurate and not just me guessing from the UI labels.

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Croct Bot
AI
Accepted answer

An experience moves through five statuses: Draft, Active, Paused, Scheduled, and Archived.

  • Draft: still being built, not serving anyone. Visitors see the default slot content.
  • Active: live and serving. Matching visitors get the experience content; everyone else falls back to the default.
  • Paused: temporarily stopped. While paused, the experience serves the default slot content, so pausing is a safe way to take it offline without losing the configuration.
  • Scheduled: set to activate (or deactivate) at a future time. Until it activates, visitors see the default content.
  • Archived: retired. Archiving keeps a finished experience out of the active list without deleting it, so you can retire old work while keeping the history.

One thing to note on Scheduled: it relies on scheduled publishing, which is a Scale-plan feature. On other plans you would activate manually rather than set a future time.

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