Can I watch replays of visitors who saw a personalized experience, not just an experiment?
a lot of our personalization is live outside of any A/B test, it is just experiences targeting audiences that we already rolled out.
I want to review recordings of people who actually hit one specific experience, not only visitors who were in an experiment. Is that a thing I can filter on in Clarity, or is it experiments only
1 answer
Not experiments only. The experiences that impacted a visitor are among the dimensions Croct sends to Clarity, right alongside experiments, audiences, and variants. So you can filter recordings by a specific experience even when there is no A/B test involved at all.
That is exactly what you want for reviewing personalization that is live outside an experiment. In Clarity you pick the experience as the filter and you get only the sessions of people that experience actually touched. It is the same one-time no-code outbound connection, so nothing extra to set up per experience, they just appear as a filterable dimension once the session carried them.