Customer experience
A personalized experience for existing customers.
Introduction
This template defines a personalized experience for SaaS visitors identified as existing customers.
By segmenting customers from new visitors, the experience can emphasize loyalty-building through exclusive benefits, rewards, and product recommendations based on purchase history.
What's included
This experience includes 3 components, 2 slots (an announcement bar and a home hero section), and the following audience:
user's activities include "login" and user's plan is not "free"
Define custom audiences using the Contextual Query Language (CQL), a readable, natural-language-inspired syntax designed for flexibility and ease of use. It supports profile enrichment with first-party data and allows the use of custom attributes to fine-tune personalization strategies.
Personalization with the user's activities and other custom variables requires implementing data collection in advance.
Usage
To create a new experience using this template, run:
npx croct@latest use croct://experience/saas/customer
Start building in seconds
Paste the following command in your terminal and let the CLI do the rest.
npx croct@latest init