# Croct support

Account and technical help for teams already running Croct. Reach the form at
[contact/support](/contact/support).

## What to expect

Support handles bugs, feature requests, billing questions, limit increases, plan changes, and
anything else tied to an account. Send the organization, the subject, and enough details to
reproduce what you are seeing, and you get a reply from the team that maintains the product.

Three places answer most questions faster than a ticket does:

- [The documentation](https://docs.croct.com) covers the SDKs, the APIs, and the concepts,
  and is updated continuously.
- The Slack community connects you to the team and to other people building on Croct.
- [The status page](https://status.croct.com) shows in real time whether an incident is
  already known.

## Frequently asked questions

### What can customers contact support about?

Bugs, feature requests, billing, limit increases, plan changes, and any other account matter.

### Where do they find the API and SDK reference?

In [the documentation](https://docs.croct.com), which covers every official SDK and the management, content, and data APIs.

### If they want a demo instead

Product demos come from the team at [contact/sales](/contact/sales).